Online Store Privacy & Retruns Policies

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

RETURN AND REFUND POLICY

Last Updated 12/28/2023]

Thank you for acquiring [Neat’s books and devotionals]’s products. We hope that you are happy with your purchase. However, if you are not completely satisfied, for any reason, you can return it for [a full refund], or [an exchange equal in value]. Please read our return policy before you start the process.

1. Our product return policy lasts for 14 days following the purchase. Once these 14 days have elapsed, we unfortunately will not be able to offer you an exchange or return.

2. To process a return, the item must be unused, in the same conditions in which you received it. This includes the original packaging.

3. Some items are ineligible for returns. Products such as Gift certificates.

4. [Vernita] will notify you upon the arrival of the returned item. If the return is accepted, the refund will be approved, and you will receive the amount in the form of a money order in approximately 7-10 days. If there is a delay in the refund, please notify me.

5. Return shipping costs are [charged to the customer or free of charge].

6. Depending on where the return comes from, the estimated time for the return process may vary.

7. Thank you for your purchase and we look forward to doing business with you again. Have a blessed day.